n.m. provides environmental compliance audit services, including ISO 14001 gap analysis, documentation review, field verification, and reporting, exclusively for clients operating in the natural resource sector within Canada. All services are delivered in accordance with the requirements of the Impact Assessment Act and applicable provincial regulations.

Each engagement is defined by a written service agreement that specifies the scope, deliverables, timeline, and fee structure. No work is performed outside the terms of a signed agreement.

The client is responsible for providing accurate and complete information, including environmental management system documentation, operational records, and site access. The client must designate a point of contact with authority to make decisions regarding audit scope and corrective actions.

The client shall ensure that all personnel involved in the audit process are available during scheduled site visits and that relevant records are accessible in a timely manner.

n.m. performs audits and prepares documentation based on information provided by the client and observations made during site visits. n.m. does not guarantee that a client will achieve ISO 14001 certification or that any regulatory approval will be granted as a result of its services.

In no event shall n.m. be liable for indirect, incidental, or consequential damages arising from the use of its reports or recommendations. The total liability of n.m. for any claim arising out of or relating to a service agreement shall not exceed the total fees paid by the client for that specific engagement.

All audit reports, templates, methodologies, and documentation developed by n.m. during the course of an engagement remain the intellectual property of n.m., unless otherwise agreed in writing. The client receives a non-exclusive, non-transferable license to use the deliverables for internal compliance purposes only.

The client may not reproduce, distribute, or modify n.m. deliverables for commercial purposes without prior written consent.

n.m. will treat all client information, including operational data, environmental records, and audit findings, as confidential. n.m. will not disclose such information to third parties without the client's written consent, except as required by law or regulatory authority.

This obligation survives the termination of any service agreement for a period of five years.

Either party may terminate a service agreement with 30 days' written notice. In the event of termination, the client shall pay for all services rendered up to the effective date of termination, plus any reasonable costs incurred by n.m. in winding down the engagement.

n.m. reserves the right to terminate an agreement immediately if the client fails to comply with its responsibilities under these terms or if the client engages in conduct that materially compromises the integrity of the audit process.

n.m. may update these terms from time to time. Clients will be notified of material changes at least 30 days before they take effect. Continued use of n.m. services after the effective date of a modification constitutes acceptance of the revised terms.

For questions regarding these terms, contact n.m. at 563 Monty Spurs or by email at info@nadurmelbourne.com.